It's one of the 5-star hotels in the Bulgarian capital city. It's located in the city centre, next to the National Theatre, and within a short distance from the beautiful cathedral, museums and ministries.
The hotel itself is recently renovated. Accessibility is a bit limited as there are no ramps and some steps that makes it s bit uncomfortable to travel with luggage.
Reception staff is nice... If you don't have a problem. If there is a problem of overbooking, which seems to happen, you are relocated in another hotel, on the other side of the city which is only a 4 star hotel. That is unacceptable. But it happens.
The rooms are very classically decorated. But, they are huge. We are talking that they could easily be around 65 m2. It is a big difference with other hotels where the rooms are minuscule. You have a living room area, a work desk, old fashioned TV set, a huge bed. And lots of space to do a party. I have been there before, and I remember being in bed and saying. "Uff! The bathroom is so far that I am not sure whether to go! Ok. It's an exaggeration, but really, the room size is huge. Too much, but at the same time, it's like being at home. You don't feel claustrophobic.
Internet is free of charge, both wireless or with cable. You need a password and you can surf the net easily at a very good speed. You are given two bottles of complementary water, which is another thing worth nothing but it's a nice thing. Sleepers are also available.
The bed is huge and comfortable. There were two pillows, and maybe, I would have liked a couple more to watch TV in bed. But, they were brilliant to sleep. The duvet was shorter than the bed, so I guess that if there are two people, there is a risk of getting some leg or arm out of the duvet. And the heater was very strange, as it was hardly noticeable. It was cold even sometimes. I had to switch it off at night due to the noise. The curtains were, again, too short to cover the huge window to the main road. But still, I could sleep well.
The bathroom, too, was big, with a bath, a shower, bidet, toilet and sink. And toiletries are available.
Breakfast was good, but very little selection of fruit. Bread could have been better. I asked for the traditional cheese and tomato omelet, and they needed to be returned to the cook to finish them off, as they were not completely cooked. I asked for a double espresso and was good.
The checking out was easy, a bit slow but easy. I god a transfer back to the airport, that was payable.
1, Gurko Str.,
1000 Sofia,
Bulgaria
tel: (+359 2) 811 0811
fax: (+359 2) 811 0953
e-mail: concierge@grandhotelsofia.bg
