It's a new hotel in the Sandton Area, within walking dstance from Mandela Square and just opposite a small shopping mall full with restaurants too. The hotel has pleasant staff that always asks you how you are, but they are not very good with resolving matters.Check in is at 2pm, so those arriving early in the morning (normal for European flights) have to wait until the rooms are done. In Africa, time seems to go so slow... which is no good for westerners, which it makes you crazy and impotent. Customer service seems to have disappeared. Apparently, you can ask for a reservation to have the room ready at that time, but that is something that travel agents back home may not know. In the meantime, the shopping mall opposite offers some food and drinks that make the wait more pleasant. Of course, you can also use the hotel facilities, but my principles didn't allow me.Finally, when you reach your room, I have to say the room was big, comfortable bed, big bathroom too. I missed a nice shower, though.
When you returned in the evening, the room was extremely hot. As you need to take the card off the electricity activator as you leave the room, aircon doesn’t work, so... It feels a bit uncomfortable. And I visited in September, still winter in the area, so I wonder how it will be when summertime arrives...
Breakfast is good. Cereals, fresh fruit and in syrup (that coincides with that fresh one and one cannot think other than it was the previous day's re utilised) cheese, bacon, sausages, and a cook that will make a nice omelette or fried eggs for you. Filter coffee. If you want espresso, you need to pay for it. Toast, you need to ask, because the waiters will not ask you whether you want some.
Checking out is also complicated. Slow, understaffed and the ones in charge, with little knowledge of what they need to do, as they disappear behind the door behind the counter constantly... But they are nice.
Mixed opinions about the hotel, but will give it a pass.
HOLIDAY INN SANDTON RIVONIA ROAD
123 Rivonia Road,
Sandton, 2146
SOUTHAFRICA
No comments:
Post a Comment