Showing posts with label Accor. Show all posts
Showing posts with label Accor. Show all posts

Sunday, 16 December 2012

MERCURE LIÉGE... BACK TO THE FIFTIES?

The Mercure Liége is relatively morden hotel... with some decoration that looks as you are back in the fifties... a mix of modern and classic touch

Room
Twin
Amenities
Comfortable bed
Comfortable
Soap
Yes
Room Size
Big
Tissues
Yes
Cleanliness
Good
Shaving Kit
No
Noisy
Not noisy
Toothbrush
No
Towels
Small
Shoe  mitt
Yes
Breakfast
Buffet: small range
Sleepers
No
TV
Small - flat
Gown
No
Spanish TV
TVE Int
Room service
Yes
Room internet
Yes – Free
Restaurants
Not used
Car park
Near – Payable 24h
Swimming Pool
No
Transfer to Airport
Unknown
Check-in
Ok
Spa
No
Check-out
Fast
Location
City
Airline Miles
Accor miles no accepted
Hotel Chain
Accor
Value for money
Ok
Would return?
Probably

I was somehow surprised that was not able to add my stay to my Accor account as my booking had been done via a travel agent... Good way to gain fidelity to customers...

Carpark is nextdoor, but no direct entrance to the hotel...

Sunday, 30 January 2011

HOTEL NOVOTEL LUXEMBOURG CENTRE

The Novotel City Centre in Luxemburg is a nice modern 4-star hotel with around 150 rooms. It is not in the centre, but it is within short distance from it, and even shorter, to the Railway station and plenty of shops and restaurants.

It offers smoking and non smoking rooms but for some reason, they are mixed on the floor, so you get the smell of cigarettes on the corridors.

The room was quite big, with a nice configuration. Modern desk, flat TV, coffee maker… Big bed with several pillows to chose from… Bed was comfortable. Spanish TVE was available too. Internet connection was free of charge.

I did have a problem with the central heating. Outside, it was -2ºC and my room was at 18ºC. I complained and the first night, I was given a portable heater to help, as my system was not working. The noise was, as you can imagine, constant. I switched it off for sleeping. The next morning, the room was cold again. On my way out to my visit, I complain again at reception and got promised it would get fixed. When I got back, went to the room, and was told that the heater had a problem and had just been fixed. I needed to give it a couple of hours until the temperature got to something acceptable. I was very comprehensive and went to my room, and waited two hours, to find out that the temperature, with the system on full, had just risen from 18ºC to 19ºC. I considered the issue unacceptable, and requested a room change, which I got. The new room was at 23ºC.

Bathroom and toilet separated. The two push doors lead into the bathroom, where the sink and bath/shower is. The complementary toiletries were a bit scarce… but soap smelt well.
Buffet breakfast was on the ground floor. You could get a selection of cold meats, cheese, yogurt, some cereal, toasts, a bit of hot stuff, for me, unappealing and a very artificial orange juice. Coffee was filter…

Checking in was easy, making sure you rolled on the A-Club membership, which I am… but with the heater problem, it makes me wonder how they treat their non members.
It is a 4 start hotel… and it looks that way, but in terms of service, I think it is one star over the reality.

HOTEL NOVOTEL LUXEMBOURG CENTRE
35 rue du Laboratoire
L-1911 LUXEMBOURG
LUXEMBOURG
Tel (+352)248781
Fax (+352)26480224
E-mail H5556@accor.com

Sunday, 30 August 2009

MERCURE MONT SAINT MICHEL

The Mercure Mont St. Michel Hotel is, as you can tell from its name, near the Mont St Michel, in Brittany or Normandy... I believe it is just in the limit between both. Of course, if you are in the region, it is a must to visit the Abbey. Some people prefer to stay over in the mount, but hotels tend to be rather more pricy. When you see that Mercure has a hotel in the area (not in the mount, but just across the water, then you say... Fantastic!

But fantasy finishes there. The hotel is, however, rather basic for similar Mercure hotels. It's ok but lacks little details... It's clean; it's spacious... but... I don't know... It is not a Mercure. Bathroom is really small. A single bottle of soap and shampoo and little towels!!! We were given a double bedroom in the Annex building, which one thinks it will be more modern. There was no lift to it... so, luggage needed to be pulled upstairs... Thank god the room was quiet and the bed comfy.

The car park is free, strange for this type of hotels, especially in a tourist area. Prices of the minibar, I am not sure, but I guess they were expensive. Just opposite, you can find a supermarket open till 20.00 if I remember well, that has a wide offer, for a fraction of the price... Also, restaurants are available around the hotel, but I guess they will all be as good or as bad as each other.

Breakfast is about 8.50 for a buffet breakfast in the restaurant. Not bad breakfast, but... not excellent.

Overall, the stay was good. Nothing exciting but fine. Nothing to complain about, but nothing to boast about... one of those stays that leaves you... indifferent.

However, if you stay there, there is a must. Walk from the hotel to the abbey at dusk. Beautiful.

MERCURE MONT SAINT MICHEL
Route du Mont Saint Michel BP 8
50170 LE MONT SAINT MICHEL
FRANCETel : (+33) 2/33601418 -
Fax : (+33)2/33603928 -