SHERATON ZAGREB

Sheraton Zagreb is a new hotel in the old part of the city. Well communicated, it lies next to a shopping mall and at short walking distance from the main square and the old town.

It is new, and if you get there with the starwood card, they put you on a special floor.

The room was spacious, the bed comfortable, free Internet, something that I also value. Bathroom was spacious too. The shower was really good. Also the soaps smelt well. I have to say I am a bit particular with smells, and certain soaps are... ARG!!!

Breakfast was good... One day the fruit was a bit... unripe, but the rest of the days, it was good. Wide selection of fruit... CHEESE... of course, omelletes or fried eggs, cakes,... nutella (I couldn't help a serving... or two) and nice bread... :=)

The hall was also quite big, which allows enough space for meetings.

The negative part was the staff. I am sorry, but I was not treated properly. Check in desk staff were quite unpreasant, straight to the point, with little time for you. You felt like you were one tin of lentils in the supermarket cash desk, after the lettuce and before the coke... Also, room service was a bit... sloppy. Called for dinner... and had to call back after an hour, because no dinner came... and they told me that the change of shift was the problem... Unnaceptable.

I think Sheraton should really look into these type of attitudes, that really make you choose this hotel or another one.


SHERATON ZAGREB
Kneza Borne 2
Zagreb 10000
Croatia
Phone: +385 (1) 455 3535
Fax: +385 (1) 455 3035