The hotel is new, modern in the outside, and it seems it used an old building that is preserved inside. So far so good...
Checking in, was very slow. We were in a group and it took ages to go through the queue and the checking procedure, that even asked me to get my computer out to write down the serial number. It seems they may have had some problems in the past... Hence, security is very tight. You need to go up the stairs to the second floor to access the main lifts that will take you to the rooms. And you need to get past the security person, that will require you to identify yourself, before allowing you in the lift. The lift, however, requires you to put the room key in, so no one without a key would be allowed in.
The room (604) was big, but clrealy, old fashioned. The good thing was the views, as it over look the beach and gifted you with nice sunsets. The bed was big and comfortable, with a choice of pillows (two hard, two soft). The fridge, however, had to be plugged off as it was extremely noisy. The room itself could do with a better isolation, as you could hear clearly what was going on out in the street. And also, the general aircon or ventilation system was present as a soft constant noise.
Toilet was spartan. A wide bath with a fix shower. As for toiletries, it was rather complete. It even had a mouthwash, which is normally not there. On the contrary, a shaver, toothbrush and deodorant were included in the offer of the minibar, therefore, at a cost.
TV as also very old, (of course, not flat screen) and had a variety of TV channels. The hotel had a Gym and a pool too. Good thing: Free Wireless Internet connection for the duration of your stay, after requesting for user name and password.
It is a very basic 5 star hotel... More like a 3-4 star hotel.
Av.San Martín, Calle 6 Esquina
BocagrandeCartagena
ColombiaTel: +57 (5) 6658811
Fax: +57 (5) 6658269Central de Reservas en Bogotá: +57 (1) 608 8080 / +57 (1) 5931900
Toll Free Colombia :018000-978000Toll Free Canadá y USA: 18665998703
E-Mail: reservas@hotelesestelar.com
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