A relaxing weekend in Santandar, in a 5 star hotel that is well known
as being the best in Santander. It is one of those hotels that has been
there forever. And it shows in the rooms. I felt as I had been
transported back to Mary Antoniette's times... Although... it may be at
some other time that was a 5 star hotel.
Checking in was really dreadful, don't know if the girl was new or what, but I had to prompt her about my reservation details... My room was 504. Impressive views of the bay.
From now on, I will include a brief summary of my stay as below:
It's a good hotel. I would leave it as a 4 star, as service needs improving to reach a 5 star one. Reception would help to have experience staff. Restaurant and food in general, excellent. I was half board, but prices, acording to the menu, were a bit steep if you hadn't it included.
I think next time I am in Santander... I will try to find another hotel before I chose to return here.
Checking in was really dreadful, don't know if the girl was new or what, but I had to prompt her about my reservation details... My room was 504. Impressive views of the bay.
From now on, I will include a brief summary of my stay as below:
Room
|
Twin
|
Amenities
|
|
Comfortable bed
|
Comfortable
|
Soap
|
Yes
|
Room Size
|
Big
|
Tissues
|
Yes
|
Cleanliness
|
Good
|
Shaving Kit
|
No
|
Noisy
|
Not noisy
|
Toothbrush
|
Yes
|
Towels
|
Big
|
Shoe
mitt
|
No
|
Breakfast
|
Buffet: Good range
|
Sleepers
|
Yes - poor
|
TV
|
Small - flat
|
Gown
|
Yes
|
Spanish TV
|
Yes
|
||
Room service
|
Yes
|
Room internet
|
Yes – Free
|
Restaurants
|
Yes – Very good
|
Car park
|
Yes – Free
|
Swimming Pool
|
No
|
Transfer to Airport
|
Unknown
|
Check-in
|
Slow no professional
|
Spa
|
Yes - Independent
|
Check-out
|
Fast
|
Location
|
City – Not central
|
Airline Miles
|
Yes
|
Hotel Chain
|
Husa
|
Value for money
|
So-so
|
Would return?
|
Second option
|
It's a good hotel. I would leave it as a 4 star, as service needs improving to reach a 5 star one. Reception would help to have experience staff. Restaurant and food in general, excellent. I was half board, but prices, acording to the menu, were a bit steep if you hadn't it included.
I think next time I am in Santander... I will try to find another hotel before I chose to return here.
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DeleteHello,
ReplyDeleteHotel real is a beautiful hotel built at the begining of the 20th Centurty and overlooks Santander bay. It is 5 star and deserves everyone of them, the rooms are classic and the bathrooms excellent. This hotel was amazing and totally unexpected given its surroundings. Thanks a lot for this post....